§1 Definitions

1. Customer – any natural person, legal person, or organizational unit purchasing products from the Store.
2. Consumer – a Customer who is a natural person making a purchase not directly related to their business or professional activity.
3. Product – goods offered in the Store, in particular women’s clothing.
4. Sales Agreement – a contract concluded between the Seller and the Customer via the Store.

§2 Terms of Use

1. The Customer is required to provide accurate and truthful data when placing an order.
2. The Customer is prohibited from providing unlawful content.
3. To use the Store, the Customer needs a device with an internet browser and an active internet connection.

§3 Orders

1. Orders can be placed 24/7.
2. To place an order, the Customer selects the Product, adds it to the cart, and fills out the order form.
3. The Sales Agreement is concluded once the Seller confirms the order.

§4 Prices and Payments

1. All prices displayed in the Store are gross prices (including VAT) and are expressed in Polish zlotys (PLN).
2. Payments can be made via:

• bank transfer,
• online payment systems,
• credit/debit card,
• cash on delivery (COD).

1. The Seller reserves the right to change Product prices, but such changes do not affect orders placed before the change takes effect.

§5 Delivery

1. Products are delivered within Poland via courier services or parcel lockers.
2. Delivery costs are specified at the time of placing an order.
3. The order processing time is between 5 and 10 business days from the date the payment is received (unless COD is selected).

§7 Right of Withdrawal

1. The Consumer has the right to withdraw from the Sales Agreement within 14 days of receiving the Product without giving any reason.
2. To exercise this right, the Consumer must submit a withdrawal statement to the Seller in writing or via e-mail.
3. Refunds will be made no later than 14 days after the Seller receives the returned Product.
4. The Consumer bears the cost of returning the Product to the Seller.

§8 Complaints

1. The Seller is responsible for defects of the Product in accordance with the provisions of the Civil Code.
2. Complaints should be sent to [e-mail address] or in writing to the Seller’s registered office address.
3. A complaint should include a description of the defect, photos, and proof of purchase.
4. The Seller will respond to the complaint within 14 days of receiving it.

§9 Personal Data Protection

1. Customer personal data is processed by the Seller in accordance with the GDPR and the Privacy Policy available in the Store.
2. Personal data is used solely for order processing, customer service, and marketing purposes (with the Customer’s consent).

§10 Final Provisions

1. These Terms and Conditions are governed by Polish law.
2. In matters not regulated herein, the provisions of the Civil Code and the Consumer Rights Act shall apply.
3. The Seller reserves the right to amend these Terms and Conditions, with Customers being notified in advance of any changes.